Originally Published on: Quantzig How we Helped Identify Reasons for Churn Through a Centralized Employee Journey Analysis Platform
Client: A top pharmaceutical powerhouse based in the US
Challenges: The client grappled with high employee turnover rates, lacking clear insights into the underlying reasons. The absence of a centralized system hindered the leadership's ability to effectively tackle churn.
#ChurnInsightDiscovery #EmployeeEngagementBoost
Solutions: Quantzig collaborated with the client to combat employee churn. We amalgamated data from diverse sources into a dynamic database, laying the foundation for a tailored employee journey analysis platform.
The platform scrutinized metrics like performance indicators and satisfaction levels across employee segments, aiding in pinpointing churn triggers within specific departments.
Impact Achieved:
- Reduced employee turnover by 12%
- Increased revenue by 10%
- Enhanced centralized decision-making processes
Industry Overview: The US pharmaceutical sector emphasizes innovation in research and development. Churn analysis is pivotal for identifying factors contributing to customer churn and refining marketing strategies.
About the Client: A leading pharmaceutical company grappled with high employee turnover, adversely affecting its operations. They aimed to grasp churn reasons to deploy effective retention strategies.
#DataIntegrationAdvancement #WorkforceInsightAugmentation
Solutions: Quantzig integrated employee data into a centralized database for improved analysis. Real-time insights empowered the organization to uncover trends and correlations.
A platform was crafted to compare metrics across employee segments, unveiling potential drivers of attrition. Its user-friendly design expedited churn trigger identification, enabling strategic decision-making.
Conclusion: Leveraging a centralized employee journey analysis platform, the organization effectively tackled churn issues, bolstering retention strategies and organizational productivity.
